Shopping Cart
Now in your cart:
0 item(s)
View Cart   |   Checkout
                           
   

in titles & descriptions

Loading TreeView Menu
Open:
 
Monday Friday 9am 5pm
 
Phone/Fax:
 
Cam: 0499 866 807
Anthony: 0409 376 166
 
Email:
 
info@roadrunneroffroad.com.au
 
Pickups:
 
By appointment only.
 
Login / Register
Featured Products
About Us
Contact Us
Delivery Policy
Terms & Conditions
Shop with peace of mind



Secured by
128-Bit SSL Strong Encryption

WARRANTY:

  • Warranty offered extends to the original purchaser only.
  • Warranty period on all items is a minimum 12 months, unless otherwise stated on the product details, or extended by manufacturer.
  • If you have a Warranty claim please contact us with proof of purchase. 

WHAT CAN BE RETURNED?

  • Road Runner Offroad will accept any of our products for return if there is a fault with the
    product or the customer is unhappy with the performance of the item within a set time period.
  • In some cases the original manufacturer of theproduct will need to assess the failure todetermine if a warranty claim is valid.
  • We can accept some non faulty items for return, however depending on the circumstances will charge a restocking fee to cover fee's etc.
  • Any non faulty goods must be in perfect saleable order for return and all returns must be authorised prior to return
  • If a product returned as faulty and failure is deemed a cause of incorrect fitment, misuse, abuse or use for a purpose for which the product was not intended, the claim will be refused.

WHERE DO CUSTOMERS RETURN ITEMS?

  • Products must be returned to Road Runner Offroad.
  • The parts must be sent with a copy of the original tax invoice with up to date contact details and a letter explaining what the problem is with the parts supplied.

WHO PAYS FOR RETURNS?

  • Parts that are fitted incorrectly and cause the part to be faulty, Road Runner Offroad will not pay for Freight,
  • When a return is not due to a manufacturers fault, the customer must pay freight costs to Road Runner Offroad,
  • 20% restocking fee will apply for products that are not faulty,
  • If Road Runner Offroad has sent you the wrong part, we will pay full cost of freight,
  • Parts to be returned for assesment are to be paid by the customer, If approved Road Runner Offroad or manufacturer will reimburse the cost of freight,

CREDIT FOR RETURN

  • If a return has been approved and the customer would like the money returned, Road Runner Offroad will only return the
    money to the EFT/PayPal account or credit card number that the original invoice was debited to.

PACKING MATERIALS

  • If products are returned in damaged and / or not the original packaging, the cost of the packaging will be taken off
    the refund amount.

PAYMENTS

  • Road Runner Offroad accepts Pay pal, Visa, Master card, Debit Card, Money Order, Bank Cheque as well as EFT and cash.
  • Credit card can be accepted over the phone and is the fastest way to have your products processed and on their way to you,
    Pay pal and EFT can take a couple of days to be processed.
  • Please check your paypal payment  method as eCheques may take 5 business days to clear.
  • EFT usually takes two (2) business days for it to show in our account. 
    Road Runner Offroad will not proceed with any order until the payment is cleared into our account.
  • Cash is only accepted on pick up orders,
  • Money Orders or Bank Cheques will be processed as soon as Road Runner Offroad receives it.
  • Personal and business cheques will not be accepted under any circumstances.

  • Road Runner Offroad will not be held liable for any damage caused to a vehicle from products supplied by Road Runner Offroad,
  • It is up to the Person fitting the products to make sure the parts do work correctly and are fitted
    correctly and are the correct parts prior to fitting.

FOR OFFROAD USE ONLY
Products Sold/ Manufactured/ Distributed by Road Runner Offroad are not to be used on public roads.
It is up to the buyer(s) to check with their state department if the parts can be fitted and used on public roads that they intend to use the vehicle on.
Road Runner Offroad does not give permission for a buyer(s) or fitter(s) to fit and or use the products on a vehicle intended for use on a public road.
 



 

 
Home Page   |   Warranty & Returns   |   Delivery Policy   |   About Us   |   Contact Us   |   Checkout   |   Privacy Policy   |   Terms of Service   |   Sitemap
Copyright 2009 - 2017 Roadrunner Offroad
Design and e-commerce solution provided by My Online Business.